We're Here to Help
Have questions about fundraising, need technical support, or want to partner with us? We're just a message away.
Get in Touch
Choose the contact method that works best for you
Email Support
Send us a detailed message and we'll respond within 24 hours.
Live Chat
Get instant help from our support team during business hours, via WhatsApp, Telegram
Phone Support
Speak directly with our support team for urgent matters, via WhatsApp, Telegram
Help Center
Browse our comprehensive knowledge base with articles and tutorials. With the help of AI agent...
(AI Agent integration on the way...)
Community Forum
Connect with other campaign creators and share experiences, collaborate, interact, get advise or provide advise and build and envolve in our communities
Join CommunitySend us a Message
We typically respond within 1 - 24 hours
Our Offices
Visit us or reach out to our regional teams
Headquarters
funana Inc.123 Innovation Drive
San Francisco, CA 94107
Addis Ababa, Ethiopia
office@funana.et
Europe Office
FundRaiser Europe45 Innovation Street
London, EC2A 4BQ
United Kingdom
europe@funana.et
Asia Office
FundRaiser Asia78 Tech Park Road
Singapore 118255
Singapore
asia@funana.et
Need Immediate Help?
Check our FAQ section for quick answers to common questions.
Email Response
Typical response time for emails
Live Chat
Average wait time for live chat
Satisfaction Rate
Customer satisfaction score