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Our Offices

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Headquarters

funana Inc.
123 Innovation Drive
San Francisco, CA 94107
Addis Ababa, Ethiopia
+251 92 121 2175
office@funana.et

Europe Office

FundRaiser Europe
45 Innovation Street
London, EC2A 4BQ
United Kingdom
+251 92 121 2175
europe@funana.et

Asia Office

FundRaiser Asia
78 Tech Park Road
Singapore 118255
Singapore
+251 92 121 2175
asia@funana.et

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